DATE |
TL and LTL Transportation |
Specialized Transportation |
Distribution Centers |
December 23, 2019 |
Regular Operations |
Regular Operations |
Shutdown varies from one distribution centre to the next. We urge you to contact your CSR agent or your terminal distribution centre to know hours of operations during this period. |
December 24, 2019 |
Closed |
Reduced Operations |
|
December 25, 2019 |
Closed |
Reduced Operations |
|
December 26, 2019 |
Closed |
Reduced Operations |
|
December 27, 2019 |
Regular Operations |
Regular Operations |
|
December 30, 2019 |
Regular Operations |
Regular Operations |
|
December 31, 2019 |
Closed |
Reduced Operations |
|
January 1, 2020 |
Closed |
Reduced Operations |
|
January 2. 2020 |
Qc : Closed Ont.: Regular Operations |
Reduced Operations |
|
January 3, 2020 |
Regular Operations |
Regular Operations |
The last day for protective service requirements (heated and refrigerated) is December 20, 2019. Consequently, please do not plan on shipping freight requiring temperature-controlled service that will only be delivered after the holiday period is over as to avoid unwarranted storage charges.
If you need any pick-up or delivery arrangements in Québec or Ontario on December 24, 25, 26 or January 1 and 2, please notify us at least 48 hours prior, so we may evaluate our operational capacity. Be aware a minimum additional charge will apply based on the nature of the services required.
Additional fees will also be applicable to any second delivery attempt due to consignee being closed during the holidays.
If you have any questions or comments, or if you wish to schedule a shipment, please contact your customer service representative or your local terminal manager. Thank you for your cooperation.
We seize this opportunity to offer you and your families our best wishes this Holiday Season!
Sincerely,
Groupe Robert Customer Service Team