OS&D Customers service clerk

Your responsibilities will be as follows:

The duties related to the OS&D Customer Service Agent position are:

• Follow up on customer shipments at the claim level
• Process and follow up on all customer requests
• Produce and complete various types of documents and reports
• Effectively resolve problems to achieve a high level of customer satisfaction
• Perform all other related tasks

In order to join Groupe Robert's team, you must have:

• Minimum 3 years in customer service
• Knowledge of transportation
• Bilingual French English (oral and written)
• Passion for customer service
• Experience in the use of Windows applications
• Ability to work in a changing environment
• Ability to perform multiple tasks and meet deadlines
• Autonomy

Groupe Robert offers you:

• Environment focused on teamwork • Interesting professional development opportunities • Group insurance and fringe benefits • Corporate discounts • Systems and equipment at the cutting edge of technology • Company demonstrating agility, efficiency and innovation • Safe environment (trainings, certifications)

Schedules

Day

Groupe Robert is proud to support the diversity of its employees through its terminals in Quebec and Ontario. Women, visible and / or ethnic minorities or people with disabilities will always be welcome to apply, because at Groupe Robert, the diversity of our employees is the link in our logistics chain that makes us even stronger!