The Coordinator, Operations is accountable for delivering the expected results to his/her immediate superior for the responsibilities listed in this job description. These responsibilities will be validated and measured throughout the year by occasional meetings with his/her immediate superior, by performance indicators and during the annual performance appraisal. He/she is also required to perform his/her work in accordance with the company's values and the 4 SRQP performance dials - OHS, Employee Relations, Quality, Productivity.

Your responsibilities will be as follows:

- Monitor operations under his/her responsibility;
- Manage and optimize the capacity of the fleet assigned to him;
- Plan drivers' schedules and ensure their availability;
- Demonstrate respect and fairness in dealings with drivers;
- Verify the quality of handlers on the dock;
- Follow up customer requests and ensure their satisfaction;
- Solve operational problems and manage unforeseen events;
- Participate in administrative tasks inherent to the position;
- Update information in the customer's system.

In order to join Groupe Robert's team, you must have:

- Attestation of Collegial Studies (ACS) in transportation logistics or equivalent experience
- 1 year experience in a similar position
- Computer literate
- Proficiency in Office suite
- Advanced level in spoken and written French
- Intermediate level of spoken and written English

Schedules

Evening

Groupe Robert is proud to support the diversity of its employees through its terminals in Quebec and Ontario. Women, visible and / or ethnic minorities or people with disabilities will always be welcome to apply, because at Groupe Robert, the diversity of our employees is the link in our logistics chain that makes us even stronger!

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Coordinator, Distribution Center